Discover our Upcoming Programmes Show DetailCall Center Excellence for Customer Care Agents Show DetailExecutive Presence: Style, Substance & Character Show DetailPersonal Branding and Corporate Etiquette for Directors Show DetailHandling Difficult Customers Show DetailDelivering Constructive Criticism Show DetailCrack the IELTS with Poise Show DetailEmployee Induction Programme Show DetailMulticultural Intelligence in the Workplace Show DetailHigh Impact Presentation (HIP) 1 2