The Indispensable Executive Assistant

 Programme Overview 

 At very senior levels, the return on investment from a skilled assistant can be substantial. As a highly regarded Executive Assistant, you will act as a life-organiser for the senior management and company directors, anticipating their needs and ensuring everything runs smoothly and efficiently. 

So, to help you stay one step ahead, our Executive Assistant course has been designed to give you a broad range of skills that will effectively help get the job done. 

Course Objectives  

• Understand the changing business environment in which you operate and the impact it has on your role and the role of your manager. 
• Enhance your interpersonal skills. 
• Gain self-mastery on how to manage your boss. 
• Show you how to organize your work area for improved efficiency. 
• Identify common missteps an assistant makes, e.g. misreading the corporate culture, failing to ask enough questions about tasks, agreeing to take on too much work and speaking to external parties without authorization. 
• Learn professional ways to write letters, emails and minutes of a meeting. 

Content 

• Self – Mastery & Self – Awareness 
• The Power of Emotional Intelligence (EI) 
• Ethics & Confidentiality 
• Business Writing Skills 
• Task Management & Prioritization 
• Effective Communication Skill