Multicultural Intelligence in the Workplace

Programme Overview 

The world has become more connected than it has ever been with the advent of the internet and the massive rise in remote work, emails and the plethora of video conferencing software. 

All these have allowed businesses to transfer and share information across borders, leading to a more culturally diverse office environment. For this reason, employees are expected to practice cultural intelligence and embrace a multicultural approach in the workplace. 

Course Objectives  

• Identify and remove barriers that may prevent others from working with each other. 
• Remove xenophobic attitudes that accentuate prejudice. 
• Participants would be able to understand narrow–minded thinking that stalls creativity and growth as well as consciously remove those thoughts. 
• Learn how to market and present your business as an international brand. 
• Using intercultural skills to improve customer relationships. 

Content 

• Introduction to Multicultural Intelligence. 
• Unlearning Unconscious Bias. 
• Attaining Competitive Advantage with Cultural Intelligence 
• Cross-Cultural Communication 
• Professionalism in the Workplace