Coaching and Mentoring for Better Work Performance

Programme Overview

As a manager, continually enhancing employee performance is essential for organisational success. One of the most effective ways to achieve this is through coaching and mentoring. This training equips managers with the essential skills needed to become effective coaches and mentors, enabling them to foster individual growth, enhance team dynamics, and drive overall performance. Participants will learn practical techniques to inspire and motivate their teams, creating a supportive environment where employees can thrive.

Course Objectives

• Understanding the difference between coaching and mentoring.
• Learning how to coach and mentor.
• Recognizing when to act as a coach and when to act as a mentor.
• Learning ways to motivate employees.
• Using the ways coaching and mentoring can help career growth.
• Help participants realize their current skills as a coach and mentor and help them optimally develop.

Content

• Characteristics of a successful Coach
• Coaching Methods for Individuals
• The GROW Model
• Phases of Coaching
• Motivation & Coaching
• Phases of Mentoring