Business writing, Presentation and Social Communication Skills

Programme Overview 

At some point in one’s professional life, you may need to write a business letter and having prior knowledge of what this kind of letter entails is of utmost importance. It is nothing to be intimidated or scared of. Business writing is any written communication used in a professional setting, including emails, memos, and reports.  

Presentations are so much a part of the business world today that it is hard to think of a profession or business that does not make use of presentations. Speeches and presentations have become an integral part of business transactions and relationships. The ability to make a good speech and an effective presentation adds value to a professional or anyone associated with the world of business. 

Course Objectives  

• The ability to effectively communicate with people 

•  Be able to influence others  

• The use of proper language 

•  Effectively use the elements of social communication 

Content 

• Overview of business communication and presentation skills  

• The communication process model  

• 10C’s of business writing Structure and style of business letters 

•  Common errors 

•  Email etiquette and writing