Assertiveness and Self – Confidence

Programme Overview

Self-confidence and assertiveness are essential skills for achieving success in both personal and professional realms. When individuals struggle with feelings of unworthiness or lack the ability to express their self-worth in communication, it can lead to frustration and missed opportunities.

This programme is designed to empower participants by developing their self-confidence and assertiveness. By honing these skills, participants will unlock a wealth of opportunities and benefits that positively impact their professional interactions and personal relationships. Participants will learn practical strategies to communicate effectively, advocate for themselves, and build meaningful connections with others.

Course Objectives

• Build confidence in having difficult conversations with others.
• Understand how to demonstrate confident communication
• Recognise different situations where you will need to be assertive and apply the necessary skills
• Understand how your body language, language and interactions with others drives different behaviours in them.
• Develop effective ways to use controlled responses and not gut reactions.
• Build an effective team and exceed expectation

Content

• Projecting Self–Confidence
• Identifying Your Worth
• Communication Dynamics: Listening and Hearing
• Coping Techniques
• Building Self–Confidence and Rapport
• The Relevance of Appearance