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May 2019

THE INDISPENSABLE EXECUTIVE ASSISTANT

COURSE OBJECTIVE:
How to organise your work area for improved efficiency and productivity.

KEY TOPICS:
1. Impression Management
2. Assertive Skills that get the Job done
3. Business Writing (Letters & Memos, Reports )
4. How to Manage the Interruptions that Sabotage your productivity

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08May
Plot 5a, Pinnock Beach Estate Jakande Round-about Lekki,, Lagos Nigeria
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HIGH IMPACT PRESENTATION

Course Objectives:
Offers practical guidelines for presenting your ideas in a clear and concise manner with special focus on pitch sales.

Key Topics:
1. Impression Management in Verbal Presentations
2. Organising your Presentation
3. Working with PowerPoint
4. Reading Exercise
5. Making Formal & Informal Presentations

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16May
Plot 5a, Pinnock Beach Estate Jakande Round-about Lekki,, Lagos Nigeria
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CERTIFIED INTERNATIONAL TOTAL REWARD MANAGEMENT PROGRAMME

The main objective for this programme is to upgrade the knowledge and skills of the potential Total Reward Management Professional, as in any professional career we are all seeking the best-fit employment strategies associated with the highest performance, for a better business.

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21May
Plot 5a, Pinnock Beach Estate Jakande Round-about Lekki,, Lagos Nigeria
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INTERPERSONAL COMMUNICATION SKILLS IN THE WORKPLACE (ICSW)

Course Objective:
Greater confidence in managing and responding to a range of workplace communication scenarios.

Key Topics
1. Understanding Communication
2. Understanding Thinking Style in Communication
3. The Art of Listening      
4. Conflict Management
5. Managing Diversity in the Workplace

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30May
Plot 5a, Pinnock Beach Estate Jakande Round-about Lekki,, Lagos Nigeria
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June 2019

CERTIFIED INTERNATIONAL SUPPLY CHAIN MANAGEMENT PROGRAMME

Course objective:
Understand basic business wide concepts, including understanding various supply chain environments. Design products, processes and information systems.

Key Topics
1. Importance of Strategic planning 
2. Capacity Management      
3. Aggregate Inventory Management
4.Lean and Quality Systems

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03June
Plot 5a, Pinnock Beach Estate Jakande Round-about Lekki,, Lagos Nigeria
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WORK ETHICS AND PROFESSIONALISM

Course Objectives
To give you pointers and guidelines needed to handle business dealings while maintaining a higher degree of professionalism to ensure results that support the common goal of the organisation.

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11June
Plot 5a, Pinnock Beach Estate Jakande Round-about Lekki,, Lagos Nigeria
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INTERNATIONAL CHARTERED HUMAN RESOURCES METRICS AND ANALYTICS

This course is essential for the transition process from conventional HR activities to becoming a real HR Business Partner

Objective:
Qualify HR professionals in identifying and quantifying the human drivers of Business outcomes.
Create familiarity for HRs and equip them with all related HR data Analysis techniques.
Create familiarity with the necessary HR analytic knowledge and skills.
Establish full understanding of the HR business strategic and operational functions.

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15June
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ETIQUETTE-DRIVEN CUSTOMER SERVICE (EDCS)

Course Objectives:
Equip you with skills on how to create positive customer experience.
Apply contemporary knowledge on etiquette – related customer experience to keep the customer coming back.
Understand who and what your customer really is to you and your organisation
Delight your customer and manage them with excellent luminous skills for retention and repeat patronage

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18June
Plot 5a, Pinnock Beach Estate Jakande Round-about Lekki,, Lagos Nigeria
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CULTIVATING EFFECTIVE BUSINESS HABITS (CEBH)

Course Objectives:
Embrace and grow excellent habits in planning, organising, and strategizing to accomplish your organisational goals.

Key Topics:
1. Mastering Class
2. Projecting an Executive Presence
3. Social & Business Etiquette                                
4. Dining Etiquette    
5. Emotional Intelligence
6. Presentations

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19June
Plot 5a, Pinnock Beach Estate Jakande Round-about Lekki,, Lagos Nigeria
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BUSINESS WRITING CLINIC (BWC)

Course Objectives:
You will identify specific presentation techniques for various business documents and the methods of preparing these documents.

Key Topics:
1. Writing Etiquette
2. Business Writing (Letters,e-Correspondences, Memos & Minutes)
3. Proposal as a Selling Tool
4. Speech Writing

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24June
Plot 5a, Pinnock Beach Estate Jakande Round-about Lekki,, Lagos Nigeria
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