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March 2020

BUSINESS WRITING CLINIC (BWC)

Course Objectives:
You will identify specific presentation techniques for various business documents and the methods of preparing these documents.

Key Topics:
1. Writing Etiquette
2. Business Writing (Letters,e-Correspondences, Memos & Minutes)
3. Proposal as a Selling Tool
4. Speech Writing

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11March
Plot 5a, Pinnock Beach Estate Jakande Round-about Lekki,, Lagos Nigeria
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ELOCUTION AND PUBLIC SPEAKING (EPS)

Course Objectives:
You will become skilled at giving motivational and impromptu speeches through workshops on movement, posture, composure, gesture and body language.

Key Topics:
1. Mastering Phonetic Sounds and Symbols
- Commonly mispronounced sounds
- (Diction - Monothongs)
2. Secrets of good delivery Public
3. Speaking do's and don’ts 
4. Platform Presence

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16March
Plot 5a, Pinnock Beach Estate Jakande Round-about Lekki,, Lagos Nigeria
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OFFICE ETIQUETTE AND DECORUM (Creating A Professional Work Environment)

Course Objective The programme aims to help you create a professional image, follow cubicle etiquette, and maintain positive office relationships Performance-Based Objectives You will define appropriate and inappropriate office behaviours. You will demonstrate professional use of the telephone in a business environment. You will identify and rephrase blunt words for more professional communication. You will develop an action plan to improve professionalism in work areas. Modules Impression management Professional attitude and behaviour Dress sense, poise, posture and comportment Work ethics Time management Toxic traits Duration: 1 day                Time:  9 am - 4 pm  Date: March 20th, June 16th,  September 22nd   REGISTER NOW

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20March
Plot 5a, Pinnock Beach Estate Jakande Round-about Lekki,, Lagos Nigeria
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MASTERING TEAM BUILDING FOR IMPROVED PERFORMANCE

Overview

Research has clearly shown that team building has a significant positive impact on teams
that find it difficult to work well together. Team building, as the name implies, involves
helping employees and management alike learn how to work together as a team.
Companies all over the world use a variety of techniques and strategies to help company
workers get to know each other and learn how to solve problems, boost personal and
collective creativity and work well towards achieving a common goal.

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25March
Plot 5a, Pinnock Beach Estate Jakande Round-about Lekki,, Lagos Nigeria
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INSPIRING EXCELLENCE AND ENGAGEMENT USING 21ST CENTURY LEADERSHIP STYLE

Overview

Going beyond the personality of the individual, leading in the 21st Century is viewed not solely on the domain of those in charge, rather something in which everyone participates. This course will educate the participants on the distinctive aspect of the 21st Century leadership and also the necessary skills require to lead effectively.

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26March
Plot 5a, Pinnock Beach Estate Jakande Round-about Lekki,, Lagos Nigeria
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CORPORATE CULTURE AND PERFORMANCE

Overview
Culture greatly influences organisational performance, as where there prevails a culture
of hard work, organisations normally perform effectively but a culture of laxity and
laziness brings about ineffective organisational performance. Organisations desirous of
being high performers and competitive need to develop and install performance friendly
cultures. In this course, participants will learn about the effects of culture on
performance in organisations and how to develop and maintain the right culture.

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28March
Plot 5a, Pinnock Beach Estate Jakande Round-about Lekki,, Lagos Nigeria
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April 2020

ETIQUETTE AND LIFESTYLE BRANDING (ELB)

Course Objectives:
Enhance your professional and business presence, build confidence, self-esteem, and personal presentation.
Develop to the highest possible standard, your image and presentation skills.
Invest in your most valuable asset – YOU.

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01April
Plot 5a, Pinnock Beach Estate Jakande Round-about Lekki,, Lagos Nigeria
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FRONT DESK AND PROFESSIONAL IMAGE BUILDING

Course Objective:

To address the need of front line officers and equip them with tested skills and techniques proven to lower customer turnover, dissatisfaction, frustration and reduced stress on your team members.
To know how to efficiently manage situations when several telephone lines keep ringing.
To know how to handle several situations with poise, ease, and professionalism.

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06April
Plot 5a, Pinnock Beach Estate Jakande Round-about Lekki,, Lagos Nigeria
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ADVANCED BUSINESS WRITING

Course Objectives

Acquire accurate skills in advanced business writing, and master the skills in delivering
impacting messages in a courteous, clear and concise manner.
Exercise higher degree of creativity in writing.
Analyse the communication situation fully and accurately: needs, audiences and users.
Gather, interpret and document information logically and efficiently.

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06April
Plot 5a, Pinnock Beach Estate Jakande Round-about Lekki,, Lagos Nigeria
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CREATING SUSTAINABLE RELATIONSHIPS IN THE WORKPLACE

Overview

The world of work has rightly turned its attention to relationships. The healthy tension between the
relationship with oneself and with others, both personally and professionally, is at the hub of a
fulfilling life. When these relationships are fruitful, there is dynamic movement and progress. When
there is difficulty, the resulting dilemmas can provide the route map for the changes needed.

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28April
Plot 5a, Pinnock Beach Estate Jakande Round-about Lekki,, Lagos Nigeria
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