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February 2020

PROFICIENCY IN ENGLISH & COMMUNICATION (PEG & C)

Course Objectives

You will be rid of the Indignity engendered by poor oral English and acquire relevant skills
to function efficiently in an English-only work environment.

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08February
Plot 5a, Pinnock Beach Estate Jakande Round-about Lekki,, Lagos Nigeria
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GRADUATE TRAINEE PROGRAM: PSENSE EMPLOYABILITY SKILLS PROGRAMME

Course Overview
PSENSE is an initiative of Poise’ Graduate finishing Academy (PGFA) created out of a passion
to raise the standard of pre-career development training in Nigeria. Since 2010, we have trained
graduates in the job market and helped them secure jobs with reputable organisations.

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18February
Plot 5a, Pinnock Beach Estate Jakande Round-about Lekki,, Lagos Nigeria
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INTERPERSONAL COMMUNICATION SKILLS IN THE WORKPLACE (ICSW)

Course Objective:
Greater confidence in managing and responding to a range of workplace communication scenarios.

Key Topics
1. Understanding Communication
2. Understanding Thinking Style in Communication
3. The Art of Listening      
4. Conflict Management
5. Managing Diversity in the Workplace

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20February
Plot 5a, Pinnock Beach Estate Jakande Round-about Lekki,, Lagos Nigeria
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IELTS WITH POISE

This One-Day intensive programme provides a proven methodology to help you smash your IELTS test score goal in one take, with an intensive, all-inclusive and surprisingly affordable preparatory IELTS training package, delivered to you both offline and online.

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22February
ONLINE,
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BUSINESS ETIQUETTE IN THE CORPORATE WORLD

Course Objective

Learn techniques to engage with clients & colleagues in a polished and professional
manner, ensuring positive first & last impressions.

Provide you with practical skills on how to make good first impressions, and with
fundamental principles, navigate social and business settings with finesse and savvy.

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27February
Plot 5a, Pinnock Beach Estate Jakande Round-about Lekki,, Lagos Nigeria
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March 2020

HIGH IMPACT PRESENTATION (HIP)

Course Objectives:
Offers practical guidelines for presenting your ideas in a clear and concise manner with special focus on pitch sales.

Key Topics:
1. Impression Management in Verbal Presentations
2. Organising your Presentation
3. Working with PowerPoint
4. Reading Exercise
5. Making Formal & Informal Presentations

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02March
Plot 5a, Pinnock Beach Estate Jakande Round-about Lekki,, Lagos Nigeria
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LEADING FROM THE HEART

Performance –Based Objectives

You will understand why emotional intelligence is critical for leadership, team effectiveness and
career development.
You will learn to analyse and improve individual, team and organisational performance using
emotional intelligence.
You will understand the business case for emotional intelligence as it relates to organisational
effectiveness.

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05March
Plot 5a, Pinnock Beach Estate Jakande Round-about Lekki,, Lagos Nigeria
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ETIQUETTE-DRIVEN CUSTOMER EXPERIENCE (EDCX)

Course Objectives:
Equip you with skills on how to create positive customer experience.
Apply contemporary knowledge on etiquette – related customer experience to keep the customer coming back.
Understand who and what your customer really is to you and your organisation
Delight your customer and manage them with excellent luminous skills for retention and repeat patronage

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05March
Plot 5a, Pinnock Beach Estate Jakande Round-about Lekki,, Lagos Nigeria
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WORK ETHICS AND PROFESSIONALISM

Course Objectives
To give you pointers and guidelines needed to handle business dealings while maintaining a higher degree of professionalism to ensure results that support the common goal of the organisation.

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09March
Plot 5a, Pinnock Beach Estate Jakande Round-about Lekki,, Lagos Nigeria
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CORPORATE ETIQUETTE AND PROTOCOL MANAGEMENT FOR HIGHER PERFORMANCE

Course Objectives

Introduce participants to performance enhancing etiquette and protocol
practices.
Enable participants to acquire the skills for high etiquette and protocol regimes.
Empower participants with the strategies for integrating the high etiquette values
and good protocol practices in their organisations.

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09March
Plot 5a, Pinnock Beach Estate Jakande Round-about Lekki,, Lagos Nigeria
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