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CORPORATE ETIQUETTE AND PROTOCOL MANAGEMENT FOR HIGHER PERFORMANCE

Course Objectives

  • Introduce participants to performance enhancing etiquette and protocol
    practices.
  • Enable participants to acquire the skills for high etiquette and protocol regimes.
  • Empower participants with the strategies for integrating the high etiquette values
    and good protocol practices in their organisations.

Outline

  • Impact of Culture on Organisational Performance: the Case of Etiquette and
    Protocol.
  • Business Ethics and Etiquette: Code of Conduct.
  • Understanding Ethics and Etiquette for Personal and Professional Use.
  • Etiquette and Norms of Professional and Corporate Personnel.
  • Principles of Etiquette: Dining, Dressing, Grooming, Greetings, Phone, and Email Etiquette.
  • Building Rapport for Stronger Relationships.
  • Managing Organisational and Individual Reputation.
  • Fundamentals of Protocol.
  • Protocol and Image Management.
  • Managing the Boss.
  • Planning, Organising and Controlling Protocol Duties: Convoy Travel
    Arrangements, Airport Duties, Freight Handling, Management of (Hotel)
    Accommodation and Visa Arrangements.
  • Time Management for Personal Effectiveness.
  • Security Functions in Protocol.
  • Implementing Work-Life Balance in the Workplace.
  • Anti-Corruption Strategies.
  • Capacity Building for Higher Organisational Performance.

Target Audience

  • Top and Middle Management Team Members
Duration: 2 days             
Time:  9 am – 4 pm 
Date: March 9th – 10th, June 18th – 19th, September 24th – 25th

 

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Date

Start
March 9 @ 9:00 am
End
March 10 @ 9:00 am

Location

Plot 5a, Pinnock Beach Estate Jakande Round-about Lekki,
Lagos Nigeria

Organizer

Poise Nigeria
Phone
+2347067136541
Email
poise@poisenigeria.org
Website
www.poisenigeria.org
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