21st Century Workplace Communication Strategies

Programme Overview 

 Our course on communication skills will assist managers and supervisors in properly communicating with the variety of personalities present in the workplace. The 21st Century communication strategies training will teach attendees how to use each type of communication to its fullest potential. Any firm and its employees will greatly benefit from these techniques. They will spread throughout the company and have a good effect on all parties involved.  

This course is highly interactive and task oriented. Case analyses, simulations, written assignments and individual and team presentations will allow you to practice the principles and key concepts introduced during the course. Peers and facilitators feedback will give you a picture of your present communications skills, and an indication of how you can enhance your performance. 

Course Objectives  

• Develop key communication skills and insight into how to inspire others. 

•  Improve your understanding of yourself and others. 

•  Get the best out of your people by adapting your communication and management style to appeal to what motivates them.  

• Understand the important role feedback plays in the workplace. 

Content  

• Understanding Communication Barriers 

•  Build effective communication skills  

• The Big Picture: Understanding Communication  

• Paraverbal Communication Skills  

• Identify best practices for working successfully with virtual/remote teams 

• Managing communication change drivers