Duration
2 Days
Programme Overview
This programme provides the necessary expertise in diplomatic protocol, appropriate behaviour, handling emergencies and dealing with foreign cultures and visitors. As we travel farther and faster between different worlds with differing cultural demands, we must become ever more flexible and adaptable. Therefore, there is a need to understand that protocol is the glue which holds official life in our society together.
Think back to your brand essence, are you and your team putting the customer first, understanding their needs and treating them well? This course will improve your awareness to understand further that there is an opportunity to leverage every interaction that we have with our stakeholders and customers to build our reputation and corporate brand.
Course Objectives
Content
2 Days
Onsite, Online, Hybrid
Poise School of Management