Multicultural Intelligence in the Workplace

This workshop approach to the delivery of this learning session will develop your ability to operate and manage effectively in a multicultural working environment.

Globalization has rendered the business world more complex, dynamic, and competitive. The ability to function effectively in different cultural contexts termed cultural intelligence has never been more important to organizations.

Employees who possess a high level of cultural intelligence play a very important role in bridging divides and knowledge gaps in any organization. They tend to understand the inevitability of cultural variations therefore they make a room for cultural clashes, anticipate it, and resolve issues accordingly when it comes up.

These employees are indispensable to any organization because they possess the rare potential to drive up innovation and creativity due to their ability to integrate diverse resources and help the organization make the best use of the multiple perspectives that a multicultural workforce brings to the workplace.

This course is solely focused on developing your ability to operate and manage effectively in a multicultural working environment

Learning Objective

The workshop approach to the delivery of this learning session will develop your ability to operate and manage effectively in a multicultural working environment by providing you with opportunities to think about your own cultural backgrounds and to appreciate and advance your style of communication with colleagues and peers from other cultures as you live and work in a multicultural country.

Objectives

• Engage in discussion on the importance of communication in a multicultural work setting
• Increase your knowledge of the role people play to improve inter-cultural understanding
• Reflect on the need for multicultural awareness and skills, as new employees move into the workforce and the number of international clients’ increase.
• Think critically on how customs and traditions can be used to identify better inter-cultural communication

“such employees are indispensable to any organization”

You too can become such an employee.